Effective Date: 09/10/2024, Updated Date: 26/11/2024
By accessing and using Flatty ("the Game"), you agree to comply with these Terms and Conditions ("Terms"). If you do not agree, please do not use the Game.
You must be at least 18 years old to use the Game. By using the Game, you represent and warrant that you meet this age requirement.
To access certain features, you must create an account by providing a valid email address. You are responsible for maintaining the confidentiality of your account information.
You agree not to engage in any activities that:
All virtual items and currency within the Game are the property of Flatty. They have no real-world value and cannot be exchanged for real money.
All purchases of virtual items, including but not limited to coins and other in-game assets, are final and non-refundable. Once a transaction is completed, it cannot be reversed, and no refunds will be issued.
Initiating a chargeback without contacting our support team may result in the suspension or termination of your account. We encourage you to reach out to us first to address any concerns.
If you believe a purchase was made without your consent, please contact our customer support team immediately via the Support Tool. We will investigate the matter and take appropriate action.
In the event of technical problems that prevent you from receiving purchased items, please reach out to us within 48 hours of the transaction. Provide your user ID, transaction ID, and a description of the issue. We will work to resolve the problem promptly.
All content in the Game, including non-credited graphics, logos, and software, is the property of Flatty and is protected by intellectual property laws.
We reserve the right to terminate or suspend your account at our sole discretion, without prior notice, for any reason, including breach of these Terms.
The Game is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Game's operation or availability.
We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Game.
We may update these Terms periodically. Changes will be posted on this page with an updated effective date.
If you have any questions about these Terms, please contact us through the support portal.