Starting out as a new Flatty can be overwhelming. There is a lot to discover and a lot may change during your time in Flatty. Perhaps you'd like to buy coins, but you're not sure how? Or perhaps something went wrong?
You will be able to find all answers to the most commonly asked questions about Flatty on our Support Tool. If you haven't found your answer there, visit the Support Tool to create a ticket for assistance from our Support team.
Because Flatty is all about interactions with your fellow players, a few basic rules exist to make sure that Flatty remains a fun place to socialize in. Breaking the rules may result in a penalty from moderators and administrators. The penalty will be based on the severity of the reported behaviour and ranges from account muting up to a permanent account ban.
Respect Everyone: Treat others with kindness and courtesy. Remember, everyone is here to have fun and enjoy the game.
Use Friendly Language: Communicate positively and avoid using hurtful or offensive words. A little kindness goes a long way!
Play Fair: Enjoy the game responsibly and avoid cheating or exploiting others. Fair play makes the game enjoyable for everyone.
Support Your Community: Help out fellow players when you can. Building a supportive and friendly community benefits everyone.
In-game support is available from the Help menu in the City View! Look for the Question Mark!
Make sure to report the Flatty bothering you by click on the player and pressing Report!
Make sure to read up on how we handle your private data!
Are you aware of the Terms and Conditions of playing Flatty?