Flatty is a free-to-play 2D online social platform for creating, trading and playing with friends!

  • Tony: Hello!
  • twinkle: Ready to build!
  • Mayor: Welcome to Flatty! I hope you're excited to build your own flat!
  • cat: Who wants to go for a swim?
  • SODA: Check out my flat, I'm sure you'll be impressed!
  • pickle132: Woohoo! It's party time!

Help and Support

Starting out as a new Flatty can be overwhelming. There is a lot to discover and a lot may change during your time in Flatty. Perhaps you'd like to buy coins, but you're not sure how? Or perhaps something went wrong?

You will be able to find all answers to the most commonly asked questions about Flatty on our Support Tool. If you haven't found your answer there, visit the Support Tool to create a ticket for assistance from our Support team.

Visit the Support Tool

Game rules

Because Flatty is all about interactions with your fellow players, a few basic rules exist to make sure that Flatty remains a fun place to socialize in. Breaking the rules may result in a penalty from moderators and administrators. The penalty will be based on the severity of the reported behaviour and ranges from account muting up to a permanent account ban.

Respect Everyone: Treat others with kindness and courtesy. Remember, everyone is here to have fun and enjoy the game.

Use Friendly Language: Communicate positively and avoid using hurtful or offensive words. A little kindness goes a long way!

Play Fair: Enjoy the game responsibly and avoid cheating or exploiting others. Fair play makes the game enjoyable for everyone.

Support Your Community: Help out fellow players when you can. Building a supportive and friendly community benefits everyone.

In-game support

In-game support is available from the Help menu in the City View! Look for the Question Mark!

Is someone bothering you?

Make sure to report the Flatty bothering you by click on the player and pressing Report!